The Paysafe Group is committed to respecting the personal information of all visitors to all websites managed or published by us, and to ensure that any personal information you provide to us will be stored securely, treated with confidentiality and processed in accordance with data protection legislation and/or any other relevant consumer legislation that is in place to protect you.
All companies within the Paysafe Group adhere to a uniform set of standards that can be found here.
Individual Websites may have their own privacy policies which are designed to explain in more detail how your personal information will be used for the specific services that they provide.
Web Site Traffic Information
We automatically receive the web address of the site that you came from and the IP address of the computer or device that you are using to access our website. We also collect information on which pages of our website you visit while you are on this site, the type of browser you use and the times you access our website. We use this information to try to understand our visitors’ behavior and preferences, to develop and improve our services, and to manage the load on our servers.
Our Use of "Cookies"
We use a number of “cookies” on this site and across all Paysafe Group websites. "Cookies" are small files of data that reside on your computer and allow us to recognise if you return to this site using the same computer and browser or visit multiple pages in our site during the same session
For further information about all the cookies we use, click here.
To turn off cookies, browsers allow you to do this by changing your browser settings. For further information about how to do this please visit http://www.aboutcookies.org/ Please note that switching off cookies may restrict your use of this site.
We give access to your personal information only to those employees who require it to provide our services.
We will not disclose your personal information to third parties except in the limited circumstances described below, as permitted by data protection legislation, or with your express permission. These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.
You have the right to access any personal information that we hold about. Any access request may be subject to a fee (not to exceed £10) towards our costs in providing you with details of the personal information that we hold about you. We may ask you to verify your identity and for more information about your request. To obtain a copy of the personal information that we hold about you please contact us via the details below.
Paysafe is not responsible for the privacy practices or the content of third party referrals, websites or web site links.
The Paysafe Group Data Protection and Privacy Standards set out the minimum rules that apply whenever and wherever the Paysafe Group collects and process personally identifiable information.
All group entities are signatories to an Intra-Group Data Transfer Agreement which ensures that the personally identifiable information that we collect and disclose across the group is treated in a consistent manner and in compliance with the Standards.
At Paysafe the lawful and correct handling of personally identifiable information is critical. At its simplest, people need to be able to trust us to respect their privacy and how we handle their personally identifiable information when working with us or doing business with us. Across all of our products and services we are focused on meeting our consumers and merchants' requirements.
The Data Protection and Privacy Standards reflect the common principles and requirements under Data Protection Legislation in the countries where Paysafe operates.
Paysafe will allocate adequate resources to maintain compliance with the Standards. This shall include ensuring appropriate senior management responsibility. All employees at Paysafe receive Data Protection and Information Security training.
In accordance with all relevant Group Policies, Local Policies, we will collect, obtain and process personally identifiably information fairly and lawfully and in compliance with applicable Data Protection Legislation.
We will only collect and obtain personally identifiably information for specified and lawful purposes.
We will not further process such personally identifiably information in a way that is incompatible with such purposes.
We will collect and process personally identifiably information which is adequate, relevant and not excessive in relation to the purpose or purposes for which it is collected without consent.
We will take appropriate steps to ensure that personally identifiably information is accurate and, where necessary in accordance with Group and Local Policies and Data Protection Legislation, kept up-to-date.
Where we obtain personally identifiably information from third parties and/or publicly available sources, we will endeavour to use only reliable and reputable sources and/or vendors.
We will retain personally identifiably information for no longer than is necessary and appropriate for the purposes for which it was collected, unless the personally identifiably information is otherwise required to be kept under a contractual requirements and at all times in compliance with Applicable Law and Data Protection Legislation.
We will take appropriate technical and organisational measures to protect against unauthorised or
unlawful processing or accidental loss, destruction or damage of personally identifiably information.
Having regard to the state of technological development and the cost of implementing any measures, the measures will ensure a level of security appropriate to the nature of the personally identifiably information to be protected and the harm that might result from any unauthorised or unlawful processing, or accidental loss, destruction, or damage.
We will respect the right of all individuals over their personally identifiably information in accordance with all Applicable Law and Data Protection Legislation.
We will ensure that Data Subject Access Requests are responded to in full in a manner that is compliant with the all Group Policies, Local Policies and Data Protection Legislation. All requests for access to personally identifiably information should be submitted in writing to firstname.lastname@example.org. A fee will be charged for providing copies only when permitted by Data Protection Legislation.
We will respect an individual’s statutory right to object to the way their personally identifiably information is processed. All legitimate objections will be investigated and necessary action taken. Where appropriate, we will amend, update or delete personally identifiably information which is found to be incomplete or inaccurate.
We will take account of an individual’s legitimate interests and require explicit consent and inform them of the logic involved in decisions that are made using their personally identifiably information purely by automatic means and which are intended to evaluate certain personal aspects relating to the individual and /or produce legal effects significantly affecting the individual.
We will not use personally identifiably information to send marketing information to any individual who has not provided consent to receive such material. If an individual requests us to stop processing their personally identifiably information for direct marketing purposes, we will stop processing their personally identifiably information for those purposes within a reasonable period of time and, in any event, in accordance with deadlines specified by Data Protection Legislation.
We will only transfer personally identifiably information to third parties if the following conditions are satisfied:
We will give due consideration to data protection and privacy needs prior to the development of any
new system or process, and maintain that control throughout the systems lifecycle, from the earliest
stages of developing a business case through to the decommissioning of the system.
Having regard to the state of technological development and the cost of implementing any controls, the controls will ensure a level of information security appropriate to the nature of the data to be protected and the harm that might result from any unauthorised or unlawful processing, accidental loss or destruction, or damage.
Group Entities will notify and/or register with all relevant Data Protection Authorities before processing personally identifiably information.
The group privacy officer is responsible for developing, maintaining and monitoring compliance with
the Standards. This process shall be supported by Paysafe’s Internal Auditors who will evaluate, test
and report on compliance with the Standards on a regular basis. Information from audit reports will
be submitted to the Board.
Where any non-compliance with the Standards is identified in any such Audis, the group privacy officer will work with the relevant Group Entity or department manager to design, implement and monitor remediation measures.
All Group Entities will permit any relevant Data Protection Authority to audit that entity in order that the Authority may obtain the information necessary to demonstrate that Group Entity's compliance with the Standards and Applicable Law and Data Protection Legislation.
If any Applicable Law and/or Data Protection Legislation requires a higher level of protection of personally identifiably information than the Standards then Applicable Law and Data Protection Legislation shall take precedence in respect of the relevant provision.
We will not be responsible for a breach of the Standards to the extent compliance with the Standards is prevented by Applicable Law and Data Protection Legislation in the relevant jurisdiction.
We reserve the right to amend the Standards including, without limitation, the addition of new Group Entities.
Fan Behavior · Operations · TechnologyLEARN MORE
The FANS Platform is a fully-integrated solution helping venues and content providers engage their fans while creating monetization tools. It is a white-label multi-level ERP system including a management software and analytics suite, as well as operational and public apps.
FANS’ management software was built from the ground up to address the reality of producing a world-class event. It allows you to easily input and manage content related to your venue or event. It provides a fully scalable framework to easily manage events in one or multiple venues simultaneously.
FANS cloud-based network is designed to help your decision management process by converting your data into actionable business intelligence initiatives. It provides you with real-time analytics as well as post-event reports.
Our innovative public mobile app allows you to interact with your customers and enhance their experience, while maximizing on business monetization opportunities. Customers can benefit from multiple in-event features offered in the mobile application.
FANS’ operational mobile apps allow operations staff to effectively react to real-time situations during events. Our operational mobile apps work in conjunction with the public mobile app to deliver fans an exceptional experience.
We provide consulting services to sports teams, artists, promoters and festivals around the world, specializing in fan and consumer behavior analysis, operations optimization and technology integration.
Understand your customers’ needs, signals, motivations, and purchasing behaviors, and make informed business decisions to drive profitability based on advanced analytics.
Utilize data collection tools and in-field observations to analyze and improve operational processes such as sales abandonment, crowd traffic management, and online and offline operations synchronization.
Determine and coordinate new technology integration plans such as connectivity analysis, digital content and mobile strategy, and loyalty program design and implementation.
We’re looking for talented individuals that share the same passion for entertainment and technology as we do! If you’re a fan at heart and think you’ve got the right skills and an innovative mind, contact us today.
Join our Team:
FANS Entertainment is about to make some noise! Follow the vibe and share the news!
Founded in 2011, FANS Entertainment is a Montreal-based firm specializing in mobile technology development for venues, arenas and stadiums to enhance the fan experience during events. The company also offers consulting services to sports teams, artists, promoters and festivals around the world to help them develop their fan engagement strategy.
The early research that led to the creation of the company was performed through field projects at Harvard University. The FANS platform has been successfully implemented at the Bell Centre, one of the highest-traffic venues in the world with more than 1.5 million spectators annually.
To learn more about FANS Entertainment and take the first step toward engaging your fans, please contact us at:
80 Queen Street Suite 602,
Montreal (Quebec), Canada